Yes, redoing KYC is mandatory on Grip. Grip is a SEBI-registered OBPP platform, and in accordance with regulatory requirements, completing KYC is mandatory for every investor. This ensures compliance with regulations and the security of your investments. The KYC process is an easy and seamless process and takes less than a minute to complete. You can use the Link to complete your KYC.
If you choose not to complete your KYC, please note that you won't be able to initiate any new investments trades (buy or sell) on our platform. However, please be assured it's important to reassure you that your existing investments and the returns on them will remain unaffected by this decision.
To ensure a smooth signup process, we request the below mentioned documents from you. Please note our one-time KYC process follows norms prescribed by SEBI. We also take the privacy of your information very seriously and follow an ISO certified process.
a. PAN Card: Please upload your PAN card on Link. This document helps us verify your identity as per compliance..
b. Aadhaar Card: . An Aadhaar card is required for identity verification and is a crucial document in the onboarding process. Upload a copy of your Aadhaar card to DigiLocker or provide us access to the Aadhar details available on DigiLock by clicking on Link.
c. Address Proof (if different from Aadhaar Card): In case your current address differs from the one on your Aadhaar card, please provide a document to serve as proof of your current address. This could be a utility bill, rental agreement, or any other government-issued address proof.
d. Bank Account Details: We require your bank account details for seamless fund transfers and investment transactions. Please provide your account number, IFSC code, and bank branch details in the bank details module to complete the KYC. You can only invest in the investment opportunities on the Grip platform via the bank account you register with us through the KYC process
e. CMR/CML or Holding Statement of Your Demat Account: If you have an existing Demat account, please upload your CMR (Client Master Report) or CML (Client Master List) or Holding Statement. This is a document provided by your Demat account provider of your stock broker. This document helps us ensure that your investments on Grip are credited to your Demat account. In case you do not have a Demat account, please reach us at firstname.lastname@example.org
To expedite the KYC process, we recommend that you ensure your documents are up-to-date on DigiLocker. Grip is integrated with DigiLocker and you can give access to your updated KYC documents via DigiLocker on the Grip platform. Once these documents are uploaded on Grip platform, the documents go under verification and validation process. Please note that it takes 2 business days to complete the verification process and your KYC to get approved. After your KYC is approved, you can start your investment journey on Grip.
Once you have completed the KYC process with Grip, no additional documents are required for investing in any specific asset listed on the Grip platform. Grip does not ask for any other documents apart from the SEBI mandated documents required to complete a one-time KYC (Know Your Customer).
Our KYC process for individual investors is completely digital. Only in rare cases, such as when the document uploaded is not clear, do we undertake a manual verification. This may take upto 2-3 business days.
Manual verification of documents is also done for non-individual investors like private limited companies, HUFs etc. Manual verification usually takes 2-3 business days. However, if your manual verification process is taking longer than this timeframe, we recommend contacting us promptly at email@example.com for further assistance. We are here to ensure a smooth and timely verification process for you.
If you're encountering issues with the KYC process and it seems to be getting stuck, here are some steps you can take to resolve the problem:
1. Retry the Process: Sometimes, technical issues are temporary. Give it another try after waiting for a little while.
2. Use Incognito Mode: Open your browser in incognito or private mode and attempt the KYC process again. This helps ensure that there are no conflicting cookies or cache issues from previous sessions.
3. Check Your Internet Connection: Ensure you have a stable and strong internet connection while completing the KYC process. A poor connection can lead to delays or errors.
4. Clear Browser Cache: If you've tried multiple times and the issue persists, clear your browser's cache and cookies. This can help resolve any potential data conflicts.
5. Try Different Device/Browser: Attempt the KYC process on a different device or using a different web browser. Sometimes, compatibility issues may arise with specific configurations.
In case none of the reasons are applicable, please write to us at firstname.lastname@example.org and we would be happy to help you
If you encountered difficulties during taking the selfie or it did not get verified, please consider the following reasons and retry the process:
1. Geographical Boundaries: Ensure that you are taking the selfie while located within the geographical boundaries of India. As per SEBI guidelines, only Indians residing in India can invest in Corporate Bonds and SDIs.
2. Obstacles: Visual obstacles such as caps, spectacles, or other obstructions on your face can interfere with verification of the image. Please make sure your face is clear and well-lit when taking the photo.
3. Sufficient Lighting: Proper lighting is crucial for successful verification. Ensure that you have ample and even lighting on your face when attempting this KYC step.
4. Internet Connection: A stable internet connection is important for the verification to function correctly. Make sure you have a reliable internet connection throughout the process.
If you have addressed these factors and are still facing difficulties passing this step, please feel free to reach out to us at email@example.com
As per the current regulatory requirements, adding a nominee is not compulsory for you. It is, however, good practice and we would recommend that you add a nominee in case of any unforeseen circumstances. You can choose your preference to add a nominee while completing your KYC.
It is mandatory to link your mobile number to Aadhaar Card for completing KYC. We would request you to link your Aadhaar card and mobile number to complete the KYC process and start your investment journey with Grip. You can complete this step as Link.
As per mandate by Government of India, linking of PAN with Aadhar is mandatory.
To obtain your CMR (Client Master Report) or CML (Consolidated Master List), Please follow these steps:
For your convenience refer to the below links to obtain the CMR/ CML for key brokers:
This KYC step is also mandated by SEBI for all brokers. Firstly, it helps us verify that the account is being opened for the actual user whose name is associated with it. This adds an extra layer of security to your investments. Secondly, it allows us to confirm the location of the investor. This is particularly significant because under SEBI regulations there are certain types of securities that NRIs are currently restricted from investing in. By taking a live photo, we ensure compliance with these rules and provide a secure and compliant investment experience to our users.
As an investor, it is important for us to ensure that you are well-informed about the risks associated with the securities market and are familiar with our policies and Standard Operating Procedures (SOPs). E-signing at the conclusion of the Know Your Customer (KYC) process serves as a crucial step to signify your understanding of and agreement to all the conditions involved. This helps establish a clear and transparent relationship between you and our organization, ensuring that you are fully aware of the investment landscape and our operational guidelines.
To E-Sign the aadhar during the verification process with Grip. Please follow the below steps.
If you wish to update your information with Grip in the future, please drop an email to firstname.lastname@example.org. Please share the details you want to change, such as your email address, name, or phone number, in the email and provide the updated details to facilitate the changes. Grip will process the updates for you and notify you once they are completed. Your convenience and satisfaction are our priorities.
The mobile number can be changed only if it is registered with your Aadhar.
In order to register with Grip, please ensure that you use the mobile number that is linked to your Aadhar number. This is important for verification purposes and to ensure the security of your account.
If you are an Individual Investor or a Non Individual Investor, then changing your Demat Account with Grip is a straightforward process that involves submitting the CMR (Client Master Report) copy of your current Demat Account and filling out the account modification form. Here's a step-by-step guide to assist you in this process:
Step 1: Obtain Your CMR Copy
Begin by obtaining a copy of your CMR (Client Master Report) from your new current Demat Account provider. The CMR is a comprehensive document that contains essential details about your Demat Account, including your personal information and holdings.
Eg - If you have an account with Zerodha, you can follow the below steps to download your CMR Report.
Step 2: Submit Your New CMR Copy and to Grip
Please submit a copy of the form with your CMR Document without any password encryption to email@example.com. This document serves as the basis for updating your Demat Account details with Grip.
Step 3: Verification Process
Grip will initiate the verification process based on the information provided in your CMR copy. This may involve cross-referencing the details with your existing account and performing other necessary checks.
Step 4: Account Details Update
Once the verification is complete, we will proceed to update your Demat Account details in their records to reflect the change.
Step 5: Confirmation and Acknowledgment
You will be prompted as soon as your Demat account details have been updated in our system the CMR Copy has been updated with Grip for your demat account.
Step 6: Continue Your Investments
With your updated Demat Account in place, you can continue your investments and transactions through Grip as per your investment strategy..
Process for Non-Individual Account holders
Step 1: Obtain Your CMR Copy
Begin by obtaining a copy of your CMR (Client Master Report) from your new Demat account provider. The CMR is a comprehensive document that contains essential details about your Demat account, including your personal information and holdings.
Eg - If you have an account with Zerodha, you can follow the below steps to download your CMR Report.
Step 2: Please take a printout of the form.
Step 3: Fill out this form for changing trading account related details.
Step 4:Please ensure to attach a copy of your CMR Report for the demat account you wish to update..
Step 5: On the form, check the 'Change Request' box at the top.
Step 6: Fill out your new bank details along on the 3rd Page of the form.
Step 7: Please Email the completed details to firstname.lastname@example.org.
Step 8: Our team will review your request and validate the changes.
Step 9: The changes will be updated in your account within 2 business days.
Step 10: You will receive a confirmation from Grip, once done.
For Individual Investor:
Step 1: Please fill out the account modification form to make the changes to your bank account registered with us.
Step 2: Attach a copy of your bank statement or a cancelled cheque and the scanned copy of the account modification form after filling the details and send it to email@example.com for validation and also mail the hard copy of the form on our registered address:
Step 3: Grip will update your bank details within one business day upon receiving the information, and share an acknowledgement with you, once updated.
For Non Individual Investor:
Step 1:Please take a printout of the form.
Step 2:Fill out this form for changing the bank account.
Step 3: Please ensure to attach a copy of your cancelled cheque or your bank account statement for validation.
Step 4: On the form, check the 'Change Request' box at the top.
Step 5: Fill out your new bank details along on the 3rd Page of the form.
Email the completed details to firstname.lastname@example.org. Our team will review your request, validate the changes, and confirm once the process is completed. The changes would be updated in your account with Grip within 2 business days.
Keeping your bank account information updated is important for smooth investment transactions. Feel free to reach out to email@example.com for any assistance or queries.
The returns on the investments made through Grip are mandatorily required to be credited to the bank account linked to your Demat account. If you wish to change this bank account for the receipt of returns, please contact your Depository Participant (DP) or your broker and follow the specific steps they provide for updating your bank account information. After updating your bank account with your broker, please share the updated CMR/CML copy with us via email at firstname.lastname@example.org.
For Individual Investor:
Step 2:Attach the necessary KYC documents, such as your Aadhar Card or other supporting documents, for validation.
Our team will notify you within 2 business days once the details are successfully updated.
For Non Individual Investor:
Step 1:Please take a printout of the form and complete the same.
Step 2:Ensure you have a valid proof of address to attach with the form.
Step 3:On the form, check the 'Change Request' box at the top.
Step 4:Fill out your new address details along with the declaration part on the same page.
Email the completed details to email@example.com. Our team will review your request, validate the changes, and confirm within 2 business days once the process is completed.
A DP ID, or Depository Participant Identification, is a unique number assigned to a Depository Participant (DP) by a central depository in India, such as the National Securities Depository Limited (NSDL) or the Central Depository Services Limited (CDSL). DP ID is essential for the smooth functioning of the Demat (Dematerialized) account system in India. DP ID is needed for account identification purposes, transfer of securities to another Demat and verification of the ownership of your securities or trades.
Yes, you can add NRIs (Non-Resident Indians) as nominees for your investments. According to existing laws, it is permissible to include NRIs as nominees. To do so, you'll need to provide their names, Indian mobile numbers and addresses.
Yes, you have an option to transfer your securities to another Demat account. You can transfer securities to another Demat account held by you or even a Demat account held by a third-person. Your securities are held in your Demat account, and you can initiate the transfer process through your Depository Participant (DP) or your broker.
Step 1: Request a Transfer Form or DIS (Delivery Instruction Slip)
Please contact your current (delivering) broker and request a transfer form. This form is often referred to as the "Delivery Instruction Slip" (DIS) or "Transfer-cum-Demat Request" form. You'll need to fill out this form to initiate the transfer.
Step 2: Complete the Transfer Form
Please fill out the transfer form accurately, mentioning all the required information. The key details usually include:
Step 3: Submit the Transfer Form
Please submit the completed transfer form to your new broker and kindly ensure that you retain a copy of the form for your records.
Step 4: Verification and Processing
Your new broker will verify the details on the transfer form to confirm that you are the rightful owner of the securities and that there are no outstanding obligations or issues associated with your account. This verification may take a few business days.
Step 5: Initiation of Transfer
Once the new broker confirms the accuracy of the request and the absence of any restrictions, they will initiate the transfer process.
Step 6: Confirmation
Both brokers will coordinate the transfer, which may involve communication with the central depository (e.g., NSDL or CDSL). You will receive a confirmation once the transfer is complete. This confirmation may include a Transaction Registration Slip (TRS) or equivalent document.
At this time, Grip currently offers Individual Trading Accounts, which means you can open a Trading Account with only one account holder. While we don't offer Joint Trading Accounts at the moment, we continuously evaluate and enhance our services based on our investors feedback and market demands.If you have any specific requirements or if the option for Joint Trading Accounts becomes available in the future, we'll be sure to notify you.
Yes, non-individuals can invest in all of the investment opportunities listed on Grip. However, please note that we do not currently support digital KYC for non-individual investors. To complete your KYC as a non-individual investor you need to fill out the account opening form and send the documents listed below to firstname.lastname@example.org. You can also reach out to your dedicated relationship/wealth manager to assist you with the onboarding process by using the link.
Check the list of documents listed in the following questions for Corporate Accounts, HUF, Trust, Partnership Firm, Limited Liability of partnership firm (LLP) and Society required for opening of the account with Grip.
Politically Exposed Persons (PEP) are individuals who are or have been entrusted with prominent public functions, heads of state or of governments, senior politicians, senior government, judicial, military officers, senior executives of state-owned corporations, important political party officials, etc. As required by SEBI, PEP clients must explain their source of wealth and political affiliation, including their name, political party, constituency, and the name of the related politician before investing. PEPs must also submit income proof while opening an account with Grip.
We request you to share the details with us on email@example.com
If you wish to close your Grip account, please follow these steps:
We understand your concern regarding data privacy. It's important to note that SEBI and other regulatory bodies mandate that we maintain user data on our platform for a specific period of time. However, once this regulatory requirement period has elapsed, we do delete the data in compliance with these regulations. Please be assured that your data is treated with the utmost care and security, and we are committed to safeguarding your information.
At Grip, we prioritize the security and privacy of our investors' data. We are required to share the transaction data with government authorities when required. Additionally, with investor’s consent, we may share certain user-related data with Grip’s affiliated Group companies to enhance the quality of our services and provide you with a better overall experience. Rest assured, we take data protection seriously and adhere to all applicable regulations to safeguard your information.